Privacy Policy

At Dr. Vaishali Muchhala’s Homeopathy, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, and any health-related information voluntarily shared via contact forms, WhatsApp, or email.
• Payment Information: If you purchase a homeopathy kit or consultation service, payment details are securely processed via third-party providers like Stripe or Razorpay. We do not store payment card details on our servers.
• Usage Data: Information about how you use our website (e.g., pages visited, browser type, IP address, device type) through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process your orders and send you the homeopathy kit
• Provide support and respond to inquiries
• Offer WhatsApp consultations
• Improve website functionality and user experience
• Send updates, health tips, or promotional emails (if you opt in)

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Trusted third-party service providers for payment processing, shipping, website hosting, and analytics (e.g., Google Analytics, WhatsApp)
• Legal authorities if required by law or to protect our rights and safety

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. These cookies help:

• Remember your preferences
• Track website performance and analytics
• Facilitate shopping cart functionality

You can adjust cookie settings through your browser preferences.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure.

6. WhatsApp Consultations

If you use our WhatsApp consultation service, your conversations are governed by WhatsApp’s own privacy policy. We will never share or disclose your personal chat details without your consent.

7. Your Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data
• Withdraw consent for marketing emails

To exercise any of these rights, please contact us at:
📧 [Insert email address]
📱 [Insert WhatsApp number]

8. Children’s Privacy

Our website and services are not directed toward children under 13 without parental supervision. We do not knowingly collect data from children without appropriate consent.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website with the updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

Dr. Vaishali Muchhala
Email: drvaishalihomeo@gmail.com
Phone/WhatsApp: 9821491246 / 9136361464